A conversational caregiving assistant that delivers localized, actionable guidance and curated resources through a secure, user-friendly experience.
A leading caregiver support brand engaged our team to create a conversational assistant that helps families navigate eldercare needs with personalized, locality-aware guidance. The solution streamlines discovery of nearby services and programs—such as medical providers, social services, housing options, and community activities—by translating open-ended caregiver concerns into actionable next steps tailored to location and context.
Beyond recommendations, the assistant guides users to the client’s existing ecosystem of educational content and curated products, helping caregivers move from questions to decisions. A secure account experience, conversation history, and in‑product feedback loops make the tool practical for repeat use and continuous improvement over time.
They worked really quickly and capably to get us an MVP into the market that we could test, and was transparent at every step of the process, whether that was about pricing, or product limitations, and what we could or could not do. We would definitely work with them again in the future.
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